Terms & Conditions

Terms & Conditions

Eligibility to purchase

In order to make purchases on the Wooler you will be required to provide your personal details. In particular, you must provide your real name, phone number, e-mail address and other requested information as indicated.

Furthermore, you will be required to provide payment details that you represent and warrant are both valid and correct and you confirm that you are the person referred to in the Billing information provided.

Pricing Policy

Prices shown on the Wooler Store are in US Dollars (USD $). To ensure that the most accurate pricing, taxes and delivery costs are displayed, we recommend that you click on the link at the top of our website and select your country from the list of shipping destinations. Taxes and duties are calculated according to your shipping destination and itemized on the Order Summary page.

All prices and offers remain valid as advertised from time to time. The US Dollars price of a product displayed on the Wooler Store at the time the order is accepted will be honored, except in cases of patent error. From time to time, prices are subject to change in response to currency exchange rate changes, markdowns, and other commercial factors. The price applicable to your order will be the price current at the time your order is accepted.

Customers purchasing from a country served as DDP will incur relevant import duty and tax. These costs are included in the final purchase price. Customers purchasing from a country served as DDU will be charged for the items purchased and shipping costs only. Import duty or tax costs will be invoiced to you directly from DHL or an import broker appointed by you. We recommend you contact your local customs authority to determine a landed cost price prior to purchase completion.

Acceptance of your order

Once you have made your choice and your order has been placed, you will receive an email acknowledging the details of your order. This email is NOT an acceptance of your order, just a confirmation that we have received it.

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